Privacy Policy

Please feel free to contact us if you have any questions or comments about our services, solutions or about Nav Jeevan Co-operative Bank Limited.

Please read the privacy policy before you use our site.

Privacy and Data Security

At Nav Jeevan Co-operative Bank Limited, we respect your right to privacy and data security. That's why, you can read through the most of our website without giving us any information about yourself. But sometimes we do need information to provide services that you request.

Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site (www. navjeevanbank.com) or any of the sub domain under navjeevanbank.com. For Internet Banking (View-only) please visit on www.navjeevanbank.in

Collecting your personal information

We will ask when we need information that personally identifies you (personal information) or allows us to contact you. Generally this information is requested when you are trying to access privileged, confidential or special information. Personal information collected by us is often limited to name, company, email address and phone number, but may include other information when needed to provide a service you request. If you ever want to review, update or delete your information, simply send us an email at feedback@njcb.in. Nav Jeevan Co-operative Bank Limited will make reasonable efforts to act upon your email and if you have requested an email reply, will do so.

Use of Cookies

Nav Jeevan Co-operative Bank Limited does not use cookies.

Nav Jeevan Co-operative Bank Limited only asks for specific types of personal information in a few areas on our web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit.

It is completely optional for you to participate. For example, we request information from you when you: Provide feedback on our services / Request e-mail notification / Request online technical support / Request assistance from us In each of the instances above, we may ask for your name, email address, phone number, address, type of business, customer preference information, customer number as well as other similar personal information that is needed to register or subscribe you to services or offers.

NJCBL only uses your personal information for specific purposes. The information you provide will be kept confidential and used to support your relationship with Bank. Among other things, we want to help you quickly find information on navjeevanbank.com and alert you to service upgrades, special offers, updated information and other new products and services from Bank. Agents or contractors of NJCBL who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Bank. NJCBL may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you. You can opt-out of receiving further marketing alert from NJCBL at any time.

We will send you information about our various products and services, or other products and services we feel may be of interest to you. Only NJCBL (or agents working on behalf of NJCBL and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of receiving further marketing from NJCBL by sending us an email at feedback@njcb.in.

NJCBL will not disclose your personal information to any outside organization for its use in marketing without your consent.

Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of NJCBL for the purpose of performing services for NJCBL.

NJCBL wants to help you keep your personal information accurate.

You can request the individual information that NJCBL has collected about you via the Internet by sending email at feedback@njcb.in. You can have factual inaccuracies in this information corrected by sending us email at navjeevanbank@njcb.in

Third-Party Sites

Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to navjeevanbank.com are not covered by this privacy statement. You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

While we strive to protect your personal information, The NJCBL cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Security

We apply several security measures to protect your information. Reply messages sent by the Mobile Banking use masking features to hide the first few characters in your a/c numbers. To help prevent misuse of services and authorize access to your banking information, you are always required to type in your MPIN/TPIN/ OTP provided by the bank or set by you from time to time. As always, we strongly encourage you to assist us in that effort by not sharing your MPIN/TPIN/OTP with anyone. Though the security of your Personal Information is important to us, there is no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we attempt to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

This Privacy Policy is effective as of 16.05.2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on bank web site. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. We are not responsible to separately / individually inform or intimate to registered customers for change made in Privacy Policy by the bank.